• Manage the day-to-day operations of the Admissions function, the Admissions process and team ensuring a high-quality and professional end to end customer experience whilst promoting the ethos, ambition, culture, diversity and internationalism • Ensure that enrolment decisions are consistent with the relevant school policies • Ensure that there are clear processes for Appeals, Complaints and Student Exclusion • Meet with prospective students and families, including visits to the campus, ensuring highly positive relationships are formed and sustained to maximize conversion and enrolment • Ensure strong enrolment pipeline management, including appropriate and regular • Communicate up-to-date re-enrolment information and information to the leadership team regarding families considering withdrawal from the school • Support and manage high quality onward communication to seek and promote student retention decision-making bodies • Work with the Marketing Department on admissions-related events, such as virtual and face-to-face Open Houses, relocation events, shadow days for students, special event days, and days which focus specifically on the Arts and Sports • Work with the Digital Marketing team to ensure that the school capitalizes on a broad suite of social media tools • Work with the Marketing Department to make sure that the school’s website remains both current and compelling • Recruit, train and motivate the Admissions and Marketing staff, including managing their performance, so that the team delivers high levels of customer service, and continues to be growth-focused
• Master’s / MBA (Major in Marketing) from a reputed university.
• Maximum 15 years of experience in Sales, Marketing, Admissions & Customer Care • Experience in School, College, or University admissions, Parents Relation will be given preference
