• Develop and implement a comprehensive programme strategy, aligned with the organization’s overall goals and objectives. • Lead the ideation, conceptualization, and launch of innovative microfinance products, ensuring competitive positioning in the market. • Conduct thorough market research to identify opportunities and trends, informing product design, pricing strategies, and distribution channels. • Oversee the development and implementation of robust risk assessment and management procedures, ensuring compliance with regulatory standards and minimizing potential financial risks. Build, mentor, and manage a high-performing team, providing guidance, training, and support to drive excellence in client service and achieve program goals. • Cultivate and maintain strong relationships with key stakeholders, including regulators, financial institutions, industry associations, and other relevant partners. • Establish key performance indicators (KPIs) and metrics to measure the effectiveness and success of microfinance products, regularly reporting progress to senior management. • Collaborate cross-functionally with other departments such as Communications, HR and Risk Management to ensure seamless product integration, marketing campaigns, and compliance
• Bachelor's degree in Business, Finance, Economics, or a related field. • Master's degree preferred.
• Minimum of 25 years of professional experience in the microfinance sector. At least 15 years of hands-on field experience in microfinance operations. • Must be currently employed in a microfinance institution with a network of at least 200 branches. • Strong understanding of financial principles, risk management, industry regulations, and best practices preferably within the microfinance sector. • Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team. • Exceptional communication, negotiation, and interpersonal skills to foster strong relationships with internal and external stakeholders
Full-time