• Work as Lead of E-commerce and Courier Operations • Collect information and thoroughly understands and analyzes current needs of the sub cost centers • Identify key accounts of businesses and maintain strong stakeholder relationship • Determine Key Merchant positioning to gain competitive advantage from targeted segments • Oversee day to day delivery operations, order fulfillment and logistics performance • Oversee Inbound & Outbound operation chain and load ability analysis • Oversee the performances of Inside Dhaka and Outside Dhaka Operations and direct accordingly setting up expectations. • Develop supply chain infrastructure to run operations more efficiently • Ensure the Business Growth and Expansion following the target given by top management • Analyze competitor movement and study market trends • Identify new business opportunities - including new markets, growth areas, trends, customers, products and services • Oversee KPI for sales and acquisition team and monthly approval on disbursement • Strong implementation of SOP with adherence to operation standards and improvise service & business • Prepare quarterly financial budget and work with adherence to the business plan • Monthly report on order, GMV, sales and acquisition, production, inventory stock to Management • Report to Top Management with financial detail on profit, loss and quarter target management • Coordinate with the Finance and Accounts team regarding the implementation of strategy execution (Procurement Cost) with approval of Top Management • Oversee the Manpower cost and utilization with a projection report of possible hiring in future • Check & Verify all the requisition to be approved under Fulfillment Cost Centre • Assist to solve grievance issues along with participation of HR and Top Management
• At least 5-7 years of working experience in E-Commerce or related field
• Graduate or Post Graduate degree from a reputed University
• Fluent in written and spoken English and Bengali; other language skills are desirable • Highly creative with experience in identifying target audiences and devising campaigns that engage, inform and motivate • Executional and operational ability; ability to multitask • Driven and motivated, challenging the status quo • Team management skills, including both coaching and enforcement
Full-time
